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 My Space Stage Keeps Crashing!!

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Mitchz95
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PostSubject: My Space Stage Keeps Crashing!!   Wed Jun 22, 2011 8:02 pm

My Spore game is crashing every thirty seconds for some reason. This is the error message that comes up:

Exception Raised

Unhandled page fault on read access to 0x00000084 at address 0x00d01588.
Do you wish to debug it ? Yes/No


It always crashes, regardless of whether I click Yes or No. I've completely stopped doing the Space Stage (my favorite part of the game) just because I don't have time to save my progress every ten seconds! Can anyone help?
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Pukinglilcuttlefish
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PostSubject: Re: My Space Stage Keeps Crashing!!   Wed Jun 22, 2011 8:43 pm

Have you tried uninstalling spore? I don't know if that will help. Or maybe you could just buy another spore game. I've never had this happen, so I don't have any good idea on what you should do. Sorry.
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PostSubject: Re: My Space Stage Keeps Crashing!!   Wed Jun 22, 2011 8:51 pm

I assume you have Windows 7, XP, or Vista?
It seems as though you have a 0x00000084 Error.
http://www.wiki-errors.com/wiki-errors.php?wiki=0x00000084

The 0x00000084 is the Hex number for the problem. So, I was reading the article, and came across this: "In some cases the error may have more parameters in 0x00000084 format .This additional hexadecimal code are the address of the memory locations where the instruction(s) was loaded at the time of the error." - Basically, this means that 0x00d01588 is where the error was called.

On the wiki page, there's a 0x00000084 repair tool. I have no idea if this works, so I'd try uninstalling and then re-installing SPORE first, but if that doesn't work you might want to read the above article and try it out if you deem it safe. I'd also recommend downloading an Anit-Spyware and Anti-Malware program. I use the free versions of both these programs, and have gotten rid of multiple viruses.

http://www.superantispyware.com/
http://www.malwarebytes.org/

Keep in mind that you will need both to keep viruses from corrupting files, as Malware and spyware are different. In addition to these two I also use Avast! free antivirus, but it almost never finds anything.

Best of luck,
- 3DBlenderRender
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Mitchz95
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PostSubject: I tried   Wed Jun 22, 2011 8:54 pm

I have a Mac, actually. So I don't know if it applies. And the "free instant scan" came up in TextEdit as a bunch of random Chinese symbols.

As for reinstalling Spore, I've tried it before. It works for a little while, but before too long that d***ed error message comes back and I want to kill someone.
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PostSubject: Re: My Space Stage Keeps Crashing!!   Thu Jun 23, 2011 7:17 am

Two methods.



1.

corrupt registry.
navigate to ~/Library/Preferences/SPORE Preferences/
and move the following files to the trash:

system.reg
user.reg"


2.

A solution to this problem is to browse to the Preferences folder for Spore and delete the preference files in the folder.

To start exploring your hard drives with Windows hold down the Windows logo key on your keyboard and hit the letter E

This will open Explorer. Most of the time the files you want are on your c: drive, so navigate there. Once there you can click to open the needed folders.

Remember, if some files are hidden from view you may need to turn on hidden files and folders.

In XP the menu Tools->Folder Options->View
check "Show Hidden Files and Folders"
Details here: http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp

In Vista: See this link for details: http://www.bleepingcomputer.com/tutorials/tutorial130.html



How to find the Preferences folder:

In Vista
C:\Users\(userid)\AppData\Roaming\SPORE\Preferences\

In Windows XP
C:\Documents and Settings\(Username)\Application Data\SPORE\Preferences\

Mac:
Users\[Your User Name]\Library\Preferences\SPORE Preferences\p_drive\User\Application Data\Spore\

Delete the .prop files you see in this folder, such as Login.prop and preferences.prop (Located in the \Preferences folder). They will be automatically recreated by Spore the next time you launch Spore. Your first time launching Spore may take a few minutes after patching to start and this is normal, please allow the game time even if it appears frozen temporarily.

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Mitchz95
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PostSubject: Nope   Fri Jun 24, 2011 2:21 am

I tried both of those. I'm afraid neither of them worked, unless I did something wrong...
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PostSubject: Re: My Space Stage Keeps Crashing!!   Fri Jun 24, 2011 2:25 am

I think I might have a solution. Do you have spore patch 1.05? If not, download it. It's supposed to stop space stage from crashing. If so, then sorry for the inconvenience.
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Mitchz95
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PostSubject: I don't know   Fri Jun 24, 2011 4:04 am

Do you know where can I see which patches I have?
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PostSubject: Re: My Space Stage Keeps Crashing!!   Fri Jun 24, 2011 5:33 pm

No...I don't. Sorry. I think it gets automatically downloaded when you play spore.
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PostSubject: Okay   Fri Jun 24, 2011 8:41 pm

All right, I'll try downloading it anyway and see if it helps. Thanks for the advice! (that goes for both of you, Drew and Puke)
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PostSubject: Re: My Space Stage Keeps Crashing!!   Fri Jun 24, 2011 8:42 pm

No problem. Glad I could be of assistance. wink
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Mitchz95
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PostSubject: Didn't Work   Sat Jun 25, 2011 11:54 pm

I tried downloading Patch 1.05 and it came up as Chinese symbols in Textedit. Besides, I already have most, if not all, of the features there so I probably already have it.
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PostSubject: Re: My Space Stage Keeps Crashing!!   Sun Jun 26, 2011 1:13 am

if it comes up like that it means you need to unarchive it.
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PostSubject: Re: My Space Stage Keeps Crashing!!   Sun Jun 26, 2011 8:37 am

On my old computer Space Stage would crash almost every time I entered a planet by freezing. Now on my new computer, I have the same problem as you except it can happen anywhere...and it happens about once every three months
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PostSubject: I Envy You   Wed Jun 29, 2011 12:38 am

BurninatingFreez wrote:
On my old computer Space Stage would crash almost every time I entered a planet by freezing. Now on my new computer, I have the same problem as you except it can happen anywhere...and it happens about once every three months
I envy you. It just got way worse: now it crashes every time I load the game. I'm trying to reinstall it now; hopefully it'll get fixed (at least temporarily).
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PostSubject: Re: My Space Stage Keeps Crashing!!   Wed Jun 29, 2011 1:11 am

One time, it started crashing without fail on the little intro video, even if I skipped it. I just restarted my computer and it worked again. I assume you've tried that already, though.
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PostSubject: Re: My Space Stage Keeps Crashing!!   Wed Jun 29, 2011 1:13 am

Hopefully it will work. Did you try lowering the graphics?
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PostSubject: Re: My Space Stage Keeps Crashing!!   Wed Jun 29, 2011 2:25 am

BurninatingFreez wrote:
Did you try lowering the graphics?

Doing that doesn't fix "Exception raised" I had a mac that did that and to fix it is...

I forgot, haven't used one in so long.
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PostSubject: Re: My Space Stage Keeps Crashing!!   Wed Jun 29, 2011 2:35 am

It's probably jut a corrupted file so reinstalling it should fix it.
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Mitchz95
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PostSubject: I Can't!!   Wed Jun 29, 2011 3:14 am

wall I can't reinstall it! Whenever I start reinstalling GA, it stops when it reaches 14 out of 19. It just sits there for hours and doesn't do anything! Fortunately, I didn't delete my original copies, so I can keep playing Spore (except that particular game, of course).

Can anyone help me?


Last edited by Mitchz95 on Wed Jun 29, 2011 3:22 am; edited 2 times in total
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PostSubject: Re: My Space Stage Keeps Crashing!!   Wed Jun 29, 2011 3:18 am

Buy another Spore....that might be all you can do.
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PostSubject: Re: My Space Stage Keeps Crashing!!   Wed Jun 29, 2011 3:19 am

You'll have to reinstall the Original Spore first before you do GA.
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Mitchz95
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PostSubject: Reply   Wed Jun 29, 2011 3:23 am

Puke: if I buy a new Spore will I lose all my games and creations?
BurniatingFreez: I did.

EDIT: The error message has changed. Now it reads Unhandled page fault on read access to 0x0000003c at address 0x00c31040.
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PostSubject: Re: My Space Stage Keeps Crashing!!   Wed Jun 29, 2011 3:26 am

Try the Sporum, there have been a lot of people with this prob.
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PostSubject: Re: My Space Stage Keeps Crashing!!   Wed Jun 29, 2011 3:43 am

Maybe it's your computer. This is a tough one
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PostSubject: Re: My Space Stage Keeps Crashing!!   Today at 10:59 am

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